Q: Why do faucets leak?
Leaks occur when seals inside the faucet become dirty or worn. Though you may choose to replace worn parts, replacing your old faucet with a new one can upgrade the look of your kitchen, bathroom or tub/shower and avoid further repair problems.

Q: Why do some faucets cost so much more than others?
Some faucets are simply made better than others with higher quality materials such as solid brass or chrome-plated solid brass to achieve superior levels of appearance, performance, and durability. Although you may pay more for a quality faucet, you will receive a higher value for your money as a result of a longer-lasting and more reliable product.

Q: Can I replace my two-handle faucet with a single-handle faucet?
Generally, faucet dimensions and sink openings are standard throughout the plumbing industry. There are few exceptions however, so it is a good idea to check sizes first.

Q: How can I prevent clogged drains?
Do not rinse fats or cooking oils down the kitchen sink. Liquid fats solidify in the cold pipes and create clogs. In the tubs and shower drains use a strainer that catches hair and soap chips, and clean the strainer regularly.

Q: What is meant by a "pressure balancing" shower faucet?
A pressure balancing shower faucet senses fluctuations in hot or cold water pressure, caused by actions such as flushing toilets or starting dishwashers. A pressure balancing valve compensates for these fluctuations, keeping the water temperature constant and comfortable.

Q: Why doesn't my old water heater work as well as it used to?
This is usually due to a sediment buildup in your tank. As water heaters grow older, they accumulate sediment and lime deposits. If these deposits are not removed periodically, the sediment will create a barrier between the burner or heating element and the water, reducing the water heater's performance level. At least once a year, drain water from the tank. Draining a gallon or so on a regular basis helps remove the sediment.